Alex Marantelos

Alex is the Co-Founder and CEO of Intryc (YC S24), an AI-powered platform revolutionizing Quality Assurance in Customer Support. Under his leadership, Intryc enables teams to scale CX audits, analyze statistically significant samples, and extract real-time insights without added operational costs. Previously, Alex led Customer Success teams at Confluent, driving renewal rates and consumption growth across NEMEA and for global accounts. With a strong background in operational excellence and customer experience, he specializes in AI-powered customer success and support process automation.