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Marketer Day
Apr 15, 2025
3:50 pm
-
4:05 pm

AI-Enhanced Customer Support for Faster Problem Resolution

Add to Calendar Apr 15, 2025 Apr 15, 2025 America/Los_Angeles AI-Enhanced Customer Support for Faster Problem Resolution This session will explore how Helpshift's AI-enhanced Agent Workspace can streamline customer support operations. Attendees will learn how AI and Automation can manage routine tasks and enable support agents to focus on complex issues, thus improving response times and customer satisfaction. Discover the power of a unified platform for seamless communication and collaboration among support teams and across diverse channels. Main Stage | Gateway Pavilion - Pier 2 | 2 Marina Blvd, San Francisco, CA 94123

About this session

This session will explore how Helpshift's AI-enhanced Agent Workspace can streamline customer support operations. Attendees will learn how AI and Automation can manage routine tasks and enable support agents to focus on complex issues, thus improving response times and customer satisfaction. Discover the power of a unified platform for seamless communication and collaboration among support teams and across diverse channels.

Session Speaker

Erik Ashby

Senior Director & Head of Product
Helpshift
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