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Marketer Day
Apr 15, 2025
4:30 pm
-
4:45 pm

Automating Support QA with AI Feedback Systems

Add to Calendar Apr 15, 2025 Apr 15, 2025 America/Los_Angeles Automating Support QA with AI Feedback Systems This session will explore how to integrate AI agents into your customer support operations to optimize feedback and evaluation processes. We'll discuss how features like 'Transparent Evaluations, Real Growth' and 'Work Smarter With Your Feedback' can transform QA workflows, providing actionable insights and fair evaluations. Attendees will learn to utilize AI for streamlined performance tracking and tailored coaching strategies, ultimately improving customer interaction quality. Main Stage | Gateway Pavilion - Pier 2 | 2 Marina Blvd, San Francisco, CA 94123

About this session

This session will explore how to integrate AI agents into your customer support operations to optimize feedback and evaluation processes. We'll discuss how features like 'Transparent Evaluations, Real Growth' and 'Work Smarter With Your Feedback' can transform QA workflows, providing actionable insights and fair evaluations. Attendees will learn to utilize AI for streamlined performance tracking and tailored coaching strategies, ultimately improving customer interaction quality.

Session Speaker

Alex Marantelos

Co-Founder & CEO
Intryc
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